ELLINGSTON GROUP
Open Intelligence

Research & Open Insights

Investigative analyses, teardowns, and essays on business growth, customer behavior, operations, and pragmatic automation.

Strategic DiagnosticsAugust 20267 min read

Why Growth Stalls: Identifying the Gap Between Stated Intent and User Telemetry

An examination of why customer surveys frequently mislead leadership teams and how behavioral telemetry reveals true purchase friction.

Operational EfficiencyJuly 202610 min read

The Invisible Margin Drain: Auditing Multi-Tool SaaS Bloat in Enterprise Workflows

How fragmented operational software tools silently destroy team velocity, inflate overhead, and introduce manual data errors.

AI StrategyJune 20268 min read

Pragmatic AI vs. AI Hype: Evaluating Enterprise Return on Investment

A practical framework for executive teams to separate vanity artificial intelligence initiatives from high-ROI workflow automation.